Important Customer Notice
The health and safety of our customers and staff is our priority at this time and as a result, Wilfs has implemented measure for collecting and dispatching orders in line with advice from the HSE.
We are working hard to deliver your order the next day. Some deliveries are arriving within 3 working days in counties that are experiencing high volumes. For collect in store orders, please wait until you receive notification that your order is ready before arriving for collection.
We would like to thank all our customers for their understanding in this time of uncertainty and with you are your family well.
Please note that deliveries to Australia are currently suspended due to COVID-19.
Thank you and stay safe.
Republic of Ireland & Northern Ireland Via DPD or AN Post
Free Next Day Delivery*
*Orders over €49 are delivered FREE in ROI & NI. Orders placed in ROI & NI are subject to a delivery charge of €4.50 if the order value is under €49.
Orders placed in the Republic of Ireland and Northern Ireland are Free delivery and will be dispatched on the same day. Orders received before 3pm Monday to Thursday, with a delivery address in the Republic of Ireland or Northern Ireland, should be received by the customer within 24 hours. Deliveries can take sometimes up to 2 days within Ireland. Orders placed on a Friday and over the weekend will be dispatched on a Monday morning, excluding Bank Holidays, for delivery on a Tuesday.
Every effort is made on our behalf to fulfil your order and ensure next day delivery where appropriate. From time to time in a small minority of cases deliveries may not arrive the next day for reasons beyond our control.
We always raise any delivery issues with our courier partners on your behalf and do our utmost to have any issues resolved as soon as possible.
Any item(s) undelivered by our courier partners must be received back in order for us to issue a refund or resend the item(s). If an item(s) is lost during the delivery process then refunds can only be issued once the case is closed with our delivery partners.
Please note that our courier currently does not deliver to Parcel Motel.
Mainland UK Via DPD or An Post
Orders placed in the UK, mainland only, are subject to a delivery charge of €10. All orders received before 3pm Monday to Thursday will be dispatched same day. Please allow 3 – 5 working days for delivery. Orders placed on Friday and over the weekend will be dispatched on a Monday morning or Tuesday if on a Bank Holiday.
France / Germany / Netherlands / Belgium / Luxemburg
Austria / Czech Republic / Denmark / Poland / Norway
Lithuania / Hungry / Slovakia / Slovenia
Sweden / Spain / Italy /Latvia /Estonia
Finland / Portugal
USA / Australia / Canada / Mexico / New Zealand
Please ensure that you delivery address is correct, as we cannot redirect items once dispatched. For security purposes, we may need to contact card providers to confirm your details.
During periods of sale, some delays can occur or some items may be out of stock. Every effort is made to limit these occurrences.
Gift cards purchased online are delivered via mail either to the purchases or to the recipient and are physical cards.